Using Theory in Human Services Organizations
Prepare: Prior to beginning this discussion, read Chapter 6 of Making Strategy Count in the Health and Human Services Sector. Chapter 5 is a recommended reading, as it provides some additional context to organizational change.
Reflect: As you recall from Chapter 6 of the textbook, the Sanctuary Model reflects one method that integrates theory into the scope of effective change within organizational cultures. In this second discussion forum for the course, you will expand your understanding of one of the theories identified in the chapter (Constructivist Self-Development Theory, Burnout Theory, Systems Theory, or Valuation Theory of Organizational Change) though analysis and application. Review the main features, characateristics, assumptions, etc. that pertain to the theory of your choice.
Write: Imagine that you are an administrator leading a human services organization that is experiencing a number of challenges, such as high turnover among staff, poor lines of communication between employees, and overall low level of employee satisfaction with the current organizational culture. Describe this fictional organization (e.g., what it aims to do, and the clients you work with, etc.) and evaluate the impact that these issues may have on the delivery of services that are rendered. Select one of the four theories noted in Chapter 6 (Constructivist Self-Development Theory, Burnout Theory, Systems Theory, or Valuation Theory of Organizational Change) and discuss how you might apply it to these issues. How would you utilize it to make positive change? What obstacles or barriers might you encounter when making changes to your organization?