Hi, do you have a small answer for him?
To complement or affirm what you suggested, UAL could offer roomier seats with more legroom, good customer service, meals on flights, Netflix, free wine, free/paid Internet, entertainment centers, trivia games, and free baggage, etc.
Yet, many of these cost money — something in short supply at United and other airlines, although the airlines have done much better, financially, the past few years. Don’t expect that to last with fuel prices being volatile – prices have already started to head north again.
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Is it possible that United is unable to offer a differentiator?
Why would your instructor suggest that?
just send me a paragraph as a response I forward to customer. Not a revision, juts respond
preview of the answer..
With the intense competition in the airline industry, united differentiation airlines have been …
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