primary stakeholders are those who have a direct interest in a company, secondary stakeholders are those who have an indirect interest
Primary stakeholders may include customers, employees, stockholders, creditors, suppliers, or anyone else with a functional or financial interest in the product or situation. Also called market stakeholder.
Secondary Stakeholders – usually external stakeholders, are those who – although they do not engage in direct economic exchange with the business – are affected by or can affect its actions
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Based on above definitions and assuming that institutional owners are the stockholders in the company, following entities should be termed as primary stakeholders since they have direct interest in the company :
The entity e.g “Consumer groups” do not engage in direct economic exchange with the business and hence should be termed as “Secondary Stakeholders”
ANSWER : a) CONSUMER GROUPS