project case study emergency medical services

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Course Project Case Study

You have just been hired as the new general manager for an EMS agency that is in deep moral, financial, and organizational trouble. This is the job of a lifetime, and you have decided to pack up and move across the country to take it. The company has been losing money, and employee retention is at an all-time low with past employees citing long hours, low pay, and bad supervisors as the reason for leaving. Equipment is old, and the mechanics just shrug their shoulders when asked to fix something. The few loyal employees really want to turn things around but have been unable to get anyone in upper management on board with their ideas.