Operations Management (bus 430) Discussion question 1 & 2

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 Please answer each in 2-3 paragraghs or LESS!

 

1.    “Customer Service – Zappos”  Please respond to the following:

  • From the e-Activity, analyze the role that customer service plays and determine the service management skills at Zappos. Evaluate the different way(s) that Zappos creates a superior customer service.
  • Choose at least two OM activities in Exhibit 1.1 from Chapter 1 of the text. Evaluate how each of the activities impacts the management of goods and services that Zappos provides. Include one to two examples from each activity to support your position.
  • 2.”Value Chains” Please respond to the following:
  • Choose an example of a global value chain and an example of domestic value chain. Compare and contrast the key challenges that the managers would face. Then, propose the ways to confront these challenges.
  • Utilizing the Exhibit 2.4 from Chapter 2 of the text, evaluate how each value chain you chose from Part 1 of this discussion can be described from a pre- and post-production service perspective. Provide at least two examples for each perspective.

Homework Due in 20 hours

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please read the instructions carefully 

Identify two companies that operate within the same industry from the list of industries and companies that your Professor has provided. You will assume the role of CEO for one of your chosen companies, and the other company will be a competitor that operates in the same industry with similar products.

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These are the two choices for this assignment. Choose one

Resort/Hotel Industry-Park Hyatt and Four Seasons

Or

McDonalds and Chipotle

15 SLIDES

In this Assignment, you will culminate one course outcome by demonstrating an ability to make strategic business decisions:

MT460-3: Formulate strategic business decisions from a management, leadership and organizational design perspective.

Strategy is often a complex puzzle that requires both leadership and management oriented decision-making, critical thinking and problem-solving abilities. Strategic thinking, in general, requires the understanding of intricate design structures and networks within an organization. Choosing the appropriate strategic approach can be a daunting task, requiring business acumen and professional competencies that leaders and managers possess, such as professional communication (verbal, written, body language), planning, organization, analysis, reasoning skills, persistence, time management, perseverance, and much more. To meet the challenges in this Assignment, you must be ready to use a combination of such professional competencies and business acumen to formulate strategic business decisions from a leadership, management and organizational design perspective. Essentially, you are analyzing a business to construct a business case.

To complete this Assignment, your professor will provide a list of industries and companies. You will choose two companies from the list that operate within one of the industries provided. You will assume the role of Chief Operating Officer (CEO) for one of your chosen companies, and the other company will be a major competitor. In a narrated PowerPoint presentation, your goal is to make strategic decisions from a management, leadership, and organizational design perspective by meeting the following criteria:

1. Identify two companies that operate within the same industry from the list of industries and companies that your Professor has provided. You will assume the role of CEO for one of your chosen companies, and the other company will be a competitor that operates in the same industry with similar products. As the CEO, you will make strategic decisions from a leadership or a management perspective. Your audience is the executive management team of your organization.

2. As the CEO, provide a thorough synopsis of your chosen company by introducing the brand, industry, products, target market, etc. Be sure to use leadership abilities to inspire your audience through your communication of this information.

3. From a management perspective, provide a high-level synopsis of the organizational design of your chosen company.

4. From a management perspective, provide a thorough environmental analysis on the state of your chosen industry and your company’s market position within the industry.

5. From a management perspective, analyze the financial condition of your chosen company.

6. From a management perspective, conduct a thorough analysis on your competitor to explain its market position and competitive advantages within your chosen industry.

7. Using strategic decision-making abilities, decide on which of the five generic strategies your company employs, and why this strategy works better than others for your company.

8. From a leadership perspective, explain how your chosen generic strategy positions your company within the market by building competitive advantages against your chosen competitor company.

9. From a management perspective, provide reasoning on the potential for your company to achieve competitive advantage in the market based on lower costs. If your company is not positioned as a low-cost leader, explain why not. If it is positioned as a low-cost leader, explain why it leads to sustainable competitive advantage.

10. From a management perspective, provide reasoning on the potential for your company to achieve competitive advantage in the market based on differentiating the company’s products from the offerings of rivals. If your company is not positioned as a differentiator, explain why not. If it is positioned as a differentiator, explain why it leads to sustainable competitive advantage.

11. From a management perspective, provide reasoning on the potential for your company to achieve competitive advantage in the market based on being a best-cost provider. If your company is not positioned as a best-cost provider, explain why not. If it is positioned as a best-cost provider, explain why it leads to sustainable competitive advantage.

12. From a management perspective, formulate and explain your company’s offensive or defensive strategy to improve its market position in the next year.

13. From a leadership perspective, design a plan to position your chosen company to be a first mover, a fast follower, or a late mover to ensure competitive advantage.

14. From a management perspective, compare and contrast the advantages and disadvantages of extending your company’s scope of operations via vertical integration.

15. From a management perspective, determine the conditions that favor outsourcing certain value chain activities to outside parties for your company.

16. Use a minimum of three peer-reviewed research resources (including your textbook) to substantiate your thoughts, opinions, ideas, etc.

Use as many concepts from Chapters 5 and 6 of your textbook to complete this Assignment as possible. You are the professional and will need to determine how many slides and how long the presentation should be to meet the requirements of this Assignment. You are capable of making such decisions at this level of your degree program. Take the initiative to be the problem solver and strategic decision-maker. Each slide should have a verbal narration and notes. Your slides should be professionally designed.

When did the course information give you new insight on your proposed research methodology and design for your dissertation research study?  Will this new insight change anything in your prospectus?

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Reflect on the information presented in this course. How will the information on finding a content expert influence your research plans? When did the course information give you new insight on your proposed research methodology and design for your dissertation research study?  Will this new insight change anything in your prospectus? If so, what steps will you take to update your prospectus?  Explain.

Introduction to Data Communications and Networking

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due in 13 hours.

see the attahment

Rewording an introduction Week 2

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Can someone please help me to reword this introduction. Thanks,

 

 

250 words on statutory codes related to the protection of the health of children and adults

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Learning Team Regulatory Website Exercise: (7 points) Each team member should visit your state’s Webpage and search for human services department policies and the state’s statutory code related to children and adult health and human services. Explore the various policies related to the delivery of human services in your state. If team members live in different states, be sure to compare and contrast any differences in state laws. Your paper should include:

·         statutory codes related to the protection of the health of children and adults for your state.   

·         comparison and contrast of any differences in state laws.

·         a discovery of the procedures for reporting child and elder abuse. 

·         your states’ child/elder/spouse abuse reporting laws.

·         research on laws governing confidentiality, privileged communication, and the right to privacy. 

·         reference to the Ethical Standards of Human Services Professionals and any other pertinent Code of Ethics.  

·         an introduction, a conclusion and a resource list.

Submit a 1000 – 1400 word paper summarizing your team’s thoughts on the issues that were raised. Post your final draft to the Assignments Section. 

My portion of the paper is highlighted below and should be about 250 words long… I live in the State of Idaho and my class  mates are from Florida, Mississippi, Missouri, and Virginia

 

  statutory codes related to the protection of the health of children and adults

ENG LIT – READ 4 PAGES OF "THE SEAFARER" PG 55-58(ATTACHED) & COMPLETE QUESTIONS 1-6

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ENG LIT – READ 4 PAGES OF “THE SEAFARER” PG 55-58(ATTACHED) & COMPLETE QUESTIONS 1-6

 

..i ALSO ATTACHED A LITTLE BACKGOUND OF WHAT THIS IS ABOUT

Create a 6 pages page paper that discusses a social problem in the field of clinical psychology.

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Create a 6 pages page paper that discusses a social problem in the field of clinical psychology. Upon examining individual neurological, behavioral, and psychiatric hazard factors, he recapitulated that perpetrators of intimate partner violence were affected by either one or more of these features – neuroanatomical factors, personality disorders, chaotic or insecure attachment, neurobiological factors, developmental psychopathology, post-traumatic symptoms or cognitive distortions. Thus, he established a very core relationship between psychological variables and intimate partner violence.

Intimate partner violence constitutes not just physical and sexual violence but also entails in its ambit emotional and to some extent financial abuse, all of which leave a very severe impact on its victim. The U.S. Bureau of Justice Statistics (BJS) approximated that in 2008, intimate partner violence comprised 22% of all violence against females and 5% of all violence against males in the country (Truman, 2011). The National Intimate Partner and Sexual Violence Survey (Black, et al., 2011) estimates that nearly half of them (48.4%) females and (48.8%) males in the United States have experienced psychological aggression by an intimate partner in their lifetime. Another study by BJS (Catalano, Smith, Snyder, & Rand, 2009) states that intimate partners killed an estimate of 1,640 females and 700 males in 2007, about 14% of all the homicides in the country.

Given the serious consequences of intimate partner violence and its very close relationship with clinical psychology, the author deems it fit to select the said topic for this paper.

While thinkers of different thought processes like socio-cultural, feminist, and social learning, have come up with a variety of explanations for intimate partner violence, only psychological and psychosocial theories have been able to provide enlightenment into this area with the least amount of speculation and assumptions.&nbsp.

tmwk6

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due sunday night 75 words minimum

 

Case 1 Application Lesson from Lehman Brothers: will we ever learn?

 

What role did Lehman’s executives play in the company’s collapse? Were they being responsible and ethical? discuss